FAQ

Shipping & Delivery

Do you ship internationally?
Yes, we provide shipping worldwide.

For complete shipping information, please review our shipping policy or reach out to us directly.

How fast are orders processed?
Orders are typically processed and shipped within 48 hours of purchase.

When can I expect my order to arrive?
Standard delivery typically takes 6–8 business days (weekdays only) after your order has been shipped. Custom or personalized items may need additional time.

What are your shipping fees?
All orders come with free shipping, regardless of the total order value.

Returns & Exchanges

How does your return process work?
If you're not entirely satisfied with your order, you may request a return within 30 days of receiving it.

For full details, please review our Refund & Return Policy.

Is it possible to exchange an item?
Yes, exchanges are permitted under the following conditions:

Purchased through our official website
Items remain unused and in pristine condition
All original packaging, labels, and accessories are present
Requests must be submitted within 30 days of receipt

To request an exchange, please contact us through our "Contact Us" page, and our team will assist you promptly.

Payment & Security

Which payment methods are accepted?
We provide a variety of payment options for your convenience:

Major credit and debit cards (Visa, Mastercard, American Express)
Shop Pay
Google Pay
UnionPay
Discover
Klarna

Are my transactions secure?
Yes—your payment details are completely protected using industry-leading systems that comply with the highest security standards.

How do you protect my personal information?
We take your privacy seriously and employ robust security measures to protect all customer data.

Account & Ordering

Is an account required to shop?
No—registration is optional. You can complete your purchase using our guest checkout option.

Experiencing problems with your order?
Our customer support team is available to help. Contact us at contact@glaveri.co.uk, and we'll address any issues quickly.

Still Have Questions?

You can contact us at any time through our Contact Us page, and our team will be delighted to assist you.

Company Name: Glaveri LTD

Company number: 16723971

Contact Form: Here

Address: 7B Mapesbury Roadd, London, England, NW2 4HX, United Kingdom

Email: contact@glaveri.co.uk

Phone: +44 7939 599 996

Customer Support Hours:
Monday to Friday - 9 AM to 6 PM GMT

We'll answer you within 24 hours on business days.