Payment Policy

1. Introduction

Welcome to Glaveri. These billing terms and conditions explain the rules and guidelines for using our payment processing services. By completing a purchase on our website, you acknowledge and accept these terms. Please review them carefully.

2. Payment Methods

We process payments through Shopify Payments. This enables the use of multiple payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and any other options supported by Shopify Payments.

3. Billing Information

By making a purchase on Glaveri, you agree to provide accurate, complete, and up-to-date billing details. You must promptly update your account and any related information, such as your payment method and email address, so we can process your transactions and contact you when necessary.

6. Refunds and Returns

Please refer to our Return Policy for details on refunds and returns. If you believe a billing error has occurred, contact us immediately at contact@glaveri.co.uk.

7. Order Confirmation

Once your order has been placed, you will receive a confirmation email. This message will act as your receipt and will include all purchase details. Be sure to keep it for your records.

8. Currency

All transactions on Glaveri are processed in GBP (British Pound Sterling). If your credit card is not denominated in GBP, your bank or provider will apply the exchange rate applicable at the time of purchase.

9. Fraud Prevention

We reserve the right to refuse any order placed with us. At our discretion, we may limit or cancel orders per person, household, or transaction. These limits may apply to orders made under the same customer account, using the same credit card, and/or with identical billing or shipping addresses. If an order is changed or cancelled, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Contact Info

Company Name: Glaveri LTD

Company Number: 16723971

Contact Form: Here

Address: 7B Mapesbury Roadd, London, England, NW2 4HX, United Kingdom

Email: contact@glaveri.co.uk

Phone: +44 7939 599 996

Customer Support Hours:
Monday to Friday – 9 AM to 6 PM GMT

We’ll get back to you within 24 hours on business days.